General
All the most asked questions get listed here.
Your Account
- ★ Protecting our customers' privacy - GDPR Update
- Notifications
- How do I upload a profile picture?
- How do I change my subscription?
- What are 'seats', 'team members', and 'reviewers'?
- Can I change the owner of my team?
Subscriptions
- ★ What are loyalty files?
- ★ How does annual pricing work?
- ★ I'm on an asset-based subscription. If I delete a video or image, will I be saving on my usage count?
- I am a team member of an existing Wipster account and want my own personal account. Can I sign up for the free plan?
- What are the legacy pricing plans?
- How do I view my current subscription plan and payment info?
Business & Enterprise
Dashboard, Flow and Pulse FAQ
- ★ What is the new sidebar layout?
- What is HealthScore?
- What features are available in our different pricing plans?
- Where can I view my project’s HealthScore?
- What publishing data is included in the HealthScore?
- What do the target ratings in Pulse mean?
Image
- What image file types are allowed?
- There are too many comments and it’s getting harder to find the one I need. How can I better find a specific comment?
- I have a very large image I want to have reviewed. Is there an image file size limit?
- I have a small image I want to have reviewed. Will I have enough room to make comments?