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I am trying to follow a share link and I get taken to an error page

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If this is happening to you there could be a few different reasons for it.

1. The person who created the link has subsequently cancelled the link.

2. Private email only - If you have more than one Wipster account and are logged into a different one from the one that was used to create the share invitation email, you will first need to log out before following the link

3. You are attempting to follow the link on an out of date web browser. For more on our browser support see: What browsers do you support?

4. If the share link has been pasted into another piece of software (for example an email or text editing program) it may have picked up some extra HTML. A Wipster share link should have a similar structure to this example:

http://app.wipster.io/Review/Cfc8AQD3vXlscuYbG_nmhes5iWpvIUiuywCTmsFBU7VoEvJQ 

If none of these reasons fit or you need more clarification please contact us using the 'Submit a request' button in the header of the support centre above.

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